Refund Policy
At eeskart.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
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You can request a return within 7 days of receiving your order.
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To be eligible for a return, the product must be unused, undamaged, and in its original packaging, including all accessories, manuals, and freebies (if any).
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Certain items such as personal care products, hygiene-related items, or customized products may not be eligible for return due to safety and hygiene reasons.
Return Process
To initiate a return, please contact us at customer@eeskart.com with the following details:
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Order ID
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Reason for return
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Clear images or video of the product (mandatory for damaged or wrong items)
Once your request is approved, we will guide you through the return pickup or return shipping process.
Refunds
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After we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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If approved, the refund will be processed to your original method of payment within 5–7 business days.
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Shipping charges (if any) are non-refundable, unless the return is due to a damaged, defective, or incorrect product.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing customer@eeskart.com with unboxing photos or videos. We will arrange a replacement or refund at no additional cost.
Late or Missing Refunds
If you haven’t received your refund after the stated time:
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Check your bank account again.
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Contact your payment provider or bank, as processing times may vary.
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If the issue still persists, contact us at customer@eeskart.com.
Contact Us
For any questions related to refunds or returns, feel free to reach out to us:
📧 customer@eeskart.com